If other industries – air travel for instance – tolerated the arcane practices and bureaucratic inefficiencies that we take for granted in the health industry, we’d all be permanently grounded.
If Air Travel Worked Like Health Care
The script for this YouTube clip comes from an article by Jonathan Rauch in National Journal Magazine – “the almanac of American politics”. While there are some differences in Australia, doesn’t it make you wonder why – since banking and other services replaced their archaic systems years ago – we’re still caught in a time warp with what is arguably our most essential service?
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